Stable Work - Customer Service Representative TELUS Employee Review

4.0
Jan 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy job to get. Very nice facility. Open opportunities to move up with hard work. Management listens to employees

Cons

Given schedules are based upon performance. Sometimes not a good thing because metrics are very objective and cannot account for some intricacies.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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