Technical Support Representative - Technical Support Representative TELUS Employee Review

5.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

They genuinely want to help you grow as an individual. They understand, you may move on to another job, or may choose to make a career out of the call center... and this is fine. They still build you up, for whatever your next step is.

Cons

It's actually not a con, at all. However, if you are not able to be flexible with your availability, you may want to consult leadership before you decide to become part of Telus International.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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