Nice at first - Customer Service Representative TELUS Employee Review

3.0
Oct 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Tries to hold events outside of work

Cons

Too many changes within the company, The only way you can advance within the company is if you know someone, and even if you start in manager position you're practically an outcast from the rest of the leaders.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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