Micro Managed - Customer Service Associate TELUS Employee Review

3.0
Apr 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of freindly people to work with but felt micro managed. Lots of possible ways to get promoted but there are always lots of others applying. Overall not a bad place to work.

Cons

Management seems to watch you all the time. Not a ton of positive management. All seems so negative but maybe they are under a lot of stress.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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