Customer service - Customer Service Representative TELUS Employee Review

3.0
Aug 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Great work place...some cool co-workers. Benefits package is pretty good as well.

Cons

The schedule doesn't really work for parents. No room for opinions , applied for 16/hr... once there I was told 14/hr.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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