Pretty good job for a call center. - Anonymous employee TELUS Employee Review

4.0
Jan 9, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The diversity and culture at telus is accepting and very welcoming.

Cons

It is a call center, and the pay could be a bit better!

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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