good pay/benefits but do not question any hypocrisy you encounter, regardless of how pertitent it may be! - Anonymous employee TELUS Employee Review

3.0
Apr 8, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

excellent benefits and corporate culture. employees are well paid. room for advancement for the right person.

Cons

business goals and rules for agents extremely misaligned be prepared to bite your tongue or have to use the employees union for shelter

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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