Great pay and quality client - Client Care TELUS Employee Review

5.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

It's a great place to work with a high salary compare to big 3. They value you with continue training.

Cons

It's a customer service so it come with a lot of frustrated client. Had 5 different team manager in 2 years of work.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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