Great Place to Work! - Business Analyst TELUS Employee Review

5.0
Jan 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Senior Leadership. Great Culture. Great Life Balance. Mostly great managers. Awesome people to work with. The company has done a complete about face over the past few years and their consumer facing departments are so customer focused. It's great to see a company listen to it's low level-customer facing employees and make a true change to the customer experience. Easy to move laterally to a different role.

Cons

Some poor managers exist (not many, but there are some). Pace of change in customer facing departments is very fast. Not enough management to handle existing process and execute changes requested. Must change roles to get a decent raise.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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