Dumpster Fire - Customer Representative TELUS Employee Review

1.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Virtually nothing. Extremely low pay for its grade and not even the CRM infrastructure was set.

Cons

Imagine having to send a confirmation email through salesforce 30 min for a simply food delivery tracking and getting yelled at by people who should have been contacted for ages And getting blamed on it. Stupidest CR company and line of business of all time, when at the end of two months I was removed, I was given the excuse of "insufficient German skills" as if immigrants who can't even speak the German language telling I can't count as legitimate opinion. I should have scrapped the POS computer they gave me. Greatest Loss of Time.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

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