customer service rep - Customer Service TELUS Employee Review

4.0
Jan 11, 2016
Recommend
CEO approval
Business Outlook

Pros

The company does a lot of fun activities for the employees to keep Moral up and there is always an open door policy with all of managment.

Cons

The Pay can be better

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Direct supervisor and clinical team members were excellent!!! Very supportive.

Cons

Lots of restructuring and program changes happening within the EAP . Not a stable place to work at the moment. Low pay. Caseload expectations of 7 clients per day (3 intakes + 4 follow up appts) with 30 minutes for lunch and 30 minutes for admin.

See reviews by: Helpful|Rating|Date|All