Dishonest Managers, Questionable Practices - Supervisor TP Employee Review

2.0
Oct 22, 2012
Recommend
CEO approval
Business Outlook

Pros

With a huge variance in the project types and people there, you can very easily get a wide array of experience working with different industries and different employees on the various projects at Teleperformance. It also increases your chances of advancing to a new position with such a dynamic range of job offerings.

Cons

Managers above my level not only engaged in unethical behavior regarding discipline and performance evaluations, but were not shy about asking me to do the same. When questions were posed on the validity of the practice, they were oftentimes disregarded with what seemed like a "canned" response or not responded to at all.

Explore other reviews about TP

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

My group of supervisors and our manager work really well together. The upside of this company is the ability to work from home and the support you are given is better than most places I have worked.

Cons

this can only be said for my project as we do not always have a clear path of what the upper management is looking for us to do

3.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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