Is TP a good company to work for as a Operations Supervisor?

Operations Supervisor professionals working at TP have rated their employer with 4.4 out of 5 stars in 508 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Supervisor Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Supervisor interview questions at TP .

Does TP pay Operations Supervisor employees well?

Operations Supervisor professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 508 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Operations Supervisor salaries at TP.

How happy are Operations Supervisor professionals working at TP?

92% of Operations Supervisor employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Operations Supervisor professionals have also rated TP with a 4.3 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13895) , Customer Service Representative (CSR) (5153) , Customer Service Agent (2597) , Analyst (1525) , Customer Service (1481) , Expert em Interação (1409) , Content Moderator (1267) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (938) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (727) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1815 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1793 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1489 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3789 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2491 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 370 reviews)); "Poor communication and dropping classes with little notice" ((in 292 reviews))

TP Operations Supervisor reviews

4.4

92% would recommend to a friend

(508 total reviews)

Jorge Amar

91% approve of CEO

86% positive business outlook

Ratings by demographic groups

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Operations Supervisor employees have rated TP with 4.4 out of 5 stars, based on 508 company reviews on Glassdoor. This indicates that most Operations Supervisor professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Operations Supervisor professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

508 reviews

2.0

Jul 11, 2026

Toxic management and unresponsive HR overshadow good pay

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good Payment-medical and social insurance

Cons

Toxic management, Passive HR, i got bullied from former supervisors till i was forced to resign with no actions from HR side, also they didn't pay me the yearly profit share, i have witnessed many harassment incidents with no reaction from the hr, they can deduct from your salary with no valid reason

4.0

Jun 26, 2026

Great rewards, but communication needs improvement

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

I love the fact that we can get the TP rewards

Cons

We need to work on being consistent and improve on communication skills

TP Response

2w

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

Jun 26, 2026

Supportive environment with rigid scheduling options

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great work environment, capable and understanding leadership. Tools are provided and everyone is educated and trained properly on their duties.

Cons

No easy way to adjust schedule/shifts

TP Response

2w

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

Viewing 1 - 3 of 508 Reviews

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TP Operations Supervisor reviews

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Ratings by demographic groups

Reviews by job title

Toxic management and unresponsive HR overshadow good pay

Great rewards, but communication needs improvement

Supportive environment with rigid scheduling options

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