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      TTEC

      Engaged Employer

      TTEC reviews

      The Good and The Bad - Member Service Representative TTEC Employee Review

      4.0
      Mar 29, 2016
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistant work; helping others; knowing where you stand; good training program; some very professional and great team leaders who go out of their way to be helpful and assure you have the tools you need to successfully complete your job; decent benefits; some great people overall.

      Cons

      shoddy computer systems that crash several times a day; poor communication; several team leads who are very unprofessional and do not provide you with the support and tools you need to be successful; constant change in scheduling with little notice; and lack of keeping promises made

      avatar
      TTEC Response
      10y
      Thanks for the positive review, despite the computer problem you're going through. Please tell your IT about it so that they can fix it or provide you with a working computer in the mean time.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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