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      TTEC

      Engaged Employer

      TTEC reviews

      Crappy pay! - ESR TTEC Employee Review

      4.0
      Feb 1, 2017
      Esr
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome schedule with decent hours Lenient with mistakes Great coworkers Understanding supervisors Very flexible

      Cons

      Money is horrible No one is ever on the same page Too many server issues with no paid downtime

      avatar
      TTEC Response
      9y
      Thanks for the review. It's nice to know you like the schedule and the working environment at TeleTech. We're sorry if you're experiencing issues with the server or systems, we'll definitely look into that and see how we can make it better. Each year, management does its best to leverage your pay. If we're unable to, we make sure we pack other areas such as employee benefits, commission and incentives. Thank you for being one of the best in your field - we really appreciate it. Please have a talk to your supervisor and raise your concerns especially during your evaluation or one on one meetings. We will definitely support you as much as we can.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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