Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      TeleHell - Customer Service Associate TTEC Employee Review

      2.0
      Jun 27, 2013
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      In depth training, one on one training with seasoned employees, teaches employees a lot about banking policies and procedures.

      Cons

      very rude customers call in at times, some team leaders are condescending, outdated equipment, employee evaluations dwell on the tiniest mistakes even though you help hundreds of people a day .

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jun 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC Customer Service Associate reviewsTTEC review