Pros
Supportive leadership Diverse and inclusive Management opportunities Treat you like human beings and not a number
Cons
Low pay for most positions (especially compared to current cost of living) FCR offers support to startups. If your program goes out of business, you don’t have a job. I worked there four years and couldn’t get transferred or rehired despite interviewing for another position. Doesn’t value tenure as much as they claim. While they do treat you like a human and value your work, your only job security is if you’re a top performer and move into supervisory positions Health insurance is too expensive ($200/mo if you use nicotine) for the wages they offer Experience varies heavily between programs — one program was the worst job I’ve ever had, another program was the best. Customer support jobs are often very high-production Significant turnaround rate for frontline colleagues
