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TTEC

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TTEC reviews

TTEC Dublin - Business Development Representative (BDR) TTEC Employee Review

5.0
Feb 27, 2024
Business development representative (bdr)
Recommend
CEO approval
Business Outlook

Pros

Great managers and environment. Interesting projects and excellent opportunities. Healthcare and bonuses.

Cons

Office location not central if traveling from North Dublin. WFH scheme does help a lot though.

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TTEC Response
2y
Thank you for taking the time to share your experience! Office + WFH options are a great way to balance work / life demands. We're lucky to have our BDR's growing the business. TTEC Digital and our 1,700 + technology and consulting professionals across 13 countries, pioneer engagement and growth solutions that fuel exceptional client + customer experiences (CX): https://ttecd.co/3Sj4qDQ Our independent sister company, TTEC Engage has 50,000+ call center CSR employees who personally help clients’ customers in 80+ countries: https://ttecd.co/45WsNKK

Explore other reviews about TTEC

5.0
Jul 6, 2026
Insurance agent
Recommend
CEO approval
Business Outlook

Pros

Remote work Some insurance benefits Reasonable Pay

Cons

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

1
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TTEC Response
2w
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
1.0
Jul 26, 2026
Customer service representative iii
Recommend
CEO approval
Business Outlook

Pros

Ample training time, but other than that I couldn’t tell you any positives

Cons

Micromanaging, terrible benefits, never will let you use pto but you barely get any to begin with.

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