Pros
Software Technology LLC has an excellent work environment and plenty of support to help advance your career. I have been with Software Technology LLC for just over a year and have already advanced from a Support Representative to a Customer Experience Specialist, working on the development of a new cloud-based product. Regardless of if you have experience with supporting and developing software or you are just wanting to branch into the field for the first time, there are career opportunities for you here. Excellent management and support all around.
Cons
There really are not many cons. You spend a lot of time on the phone regardless of you position in the company, so it is important to feel comfortable on receiving and making calls on a very regular basis.