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Tandem Diabetes

Is this your company?

Was great at first but slowly changed - Anonymous employee Tandem Diabetes Employee Review

2.0
Jan 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, great benefits, some flexibility when needed

Cons

Management thinks that micro-managing employees is productive and effective when in fact it just shows that there is a gross lack of trust and brings down morale. If you hire us to do our job, trust that we know how to do it. If you do need to coach us, keep it brief, we're smart, we get it! Favoritism is also very apparent within the area I work in. Opportunities are given to certain individuals continuously and not to anyone else and this is not based on skill, ability or availability. Lastly, HR should seriously take the concerns of employees and not automatically side with management. Being a manager does make you infallible. I know personally the same issue was brought to the attention of HR by at least 3 people and HR was pretty much dismissive. It caused a mass exodus of good people within our department which puts a strain on everyone.

Explore other reviews about Tandem Diabetes

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote Great people Fair payment

Cons

Career path growth is limited

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

When I started at Tandem in 2023 honestly it was a fine job. I didn't like my role specifically as I started on the phones and hoped to move up quickly. It started with supportive supervisors in our department and my supervisor did care about my growth.

Cons

While they claim to like to promote from within, they hardly ever actually do. You get stuck in your current position and unable to move up or even to another department. Once a competitor opened their doors, it got even worse. When Sequel MedTech launched, they got a lottttt of our good people and a lot of people started leaving. It ended up that one of the managers, and the three positions above him left (not all went to sequel but they all left about a month after eachother) so that left customer support basically bare bones. It just continuously got worse and I had to get out of there. SOO glad to not be dealing with the hierarchy and having to deal with patients making real complaints and recs, escalating that to management and getting no where. The only reason it's two stars and not one is because I know most call centers only pay like $12-14/ hr and I was making around $21 but truly the pay did not offset the headache of every day work there.

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