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Tandem Diabetes

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Awful Company . Proceed with Caution - Anonymous employee Tandem Diabetes Employee Review

1.0
Aug 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Relaxed environment -Innovative products -Nice break room

Cons

-Temps are used to do "backfill" work with no intention of hiring them full time. -Leadership lie as to why temps leave. How does every one who is let go happen to "forge their time card"? -Toxic gossip -No room for growth -Management plays favorites. Employee output and work ethic mean nothing since management only gives additional responsibilities to their confidants. -Little to no training. Training includes shadowing people in other departments, but no training on how to do your own job. Resulting in loads of employees not knowing how to use the system properly. Plus the senior employees who do the training are not great at their jobs, causing the cycle to never end. - Obvious tension between departments: -passive aggressive emails -no one takes responsibility for their actions - leadership is too lazy/don't care to have correct issues

Explore other reviews about Tandem Diabetes

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote Great people Fair payment

Cons

Career path growth is limited

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

When I started at Tandem in 2023 honestly it was a fine job. I didn't like my role specifically as I started on the phones and hoped to move up quickly. It started with supportive supervisors in our department and my supervisor did care about my growth.

Cons

While they claim to like to promote from within, they hardly ever actually do. You get stuck in your current position and unable to move up or even to another department. Once a competitor opened their doors, it got even worse. When Sequel MedTech launched, they got a lottttt of our good people and a lot of people started leaving. It ended up that one of the managers, and the three positions above him left (not all went to sequel but they all left about a month after eachother) so that left customer support basically bare bones. It just continuously got worse and I had to get out of there. SOO glad to not be dealing with the hierarchy and having to deal with patients making real complaints and recs, escalating that to management and getting no where. The only reason it's two stars and not one is because I know most call centers only pay like $12-14/ hr and I was making around $21 but truly the pay did not offset the headache of every day work there.

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