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Tandem Diabetes

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Toxic Work Environment - Software Engineer Tandem Diabetes Employee Review

1.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good entry job, they hire anybody with a pulse. Work from home opportunities for some teams. Most coworkers are cool and friendly. Good DEI efforts, inclusive environment. You can learn a lot if you're a go-getter and can gain experience in multiple fields.

Cons

Culture of laziness and complacency due to lack of incentives; most remaining employees are burned out and stopped trying to fix things a long time ago...the ambitious and intelligent employees tend to leave the company quickly. Most of the managers cannot be trusted; they will throw you under the bus, hoard information, and sabotage top performers out of fear that they will be replaced. The pay is absolute garbage, don't expect significant raises/promotions either. Attempting to switch departments or teams will get you "blacklisted" . Nepotism is out of control, everybody is in a relationship with each other or is family/friends. Company has a bureaucratic environment that does not reward employees based on merit or competency. Management cliques protect and promote each other. Employees that have been there too long (the "old guard") are way too comfortable and act like dictators; they do not like any new ideas that deviate from their outdated processes. Do NOT trust HR; they are well aware of the company issues but try hide everything with a "culture of smiles". Stock options have been removed, bonuses were slashed, layoffs occurred, stock price collapsed 80% in a year and a half. Customer experience is also terrible, nearly all the reviews are negative.

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Tandem Diabetes Response
3y
Thank you for reaching out and sharing your concern. Creating a positive and healthy work environment has always been our priority. We deeply regret if your experience did not align with our values during your time with us. Your insights will assist us in conducting a thorough investigation and implementing necessary improvements. While you are no longer with the company, we still value your feedback and want to ensure that we take the appropriate actions to improve our work environment for current and future employees. Thank you for taking the time to share your experiences with us. We are committed to continuously improving and creating an environment where everyone can thrive.

Explore other reviews about Tandem Diabetes

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote Great people Fair payment

Cons

Career path growth is limited

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

When I started at Tandem in 2023 honestly it was a fine job. I didn't like my role specifically as I started on the phones and hoped to move up quickly. It started with supportive supervisors in our department and my supervisor did care about my growth.

Cons

While they claim to like to promote from within, they hardly ever actually do. You get stuck in your current position and unable to move up or even to another department. Once a competitor opened their doors, it got even worse. When Sequel MedTech launched, they got a lottttt of our good people and a lot of people started leaving. It ended up that one of the managers, and the three positions above him left (not all went to sequel but they all left about a month after eachother) so that left customer support basically bare bones. It just continuously got worse and I had to get out of there. SOO glad to not be dealing with the hierarchy and having to deal with patients making real complaints and recs, escalating that to management and getting no where. The only reason it's two stars and not one is because I know most call centers only pay like $12-14/ hr and I was making around $21 but truly the pay did not offset the headache of every day work there.

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