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Tandem Diabetes

Is this your company?

Another life-saving company ruined by poor leadership and investor pressure - Anonymous employee Tandem Diabetes Employee Review

2.0
Aug 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The most important takeaway: Tandem Diabetes Care used to be a proud patient-first company. From basic designs to regulatory assessments, we worked meticulously to ensure our patients received the safest and best performing products we could release. The mentorship and career growth opportunities were world class. If you were serious about a goal, your manager and team would guide you to making it happen. This led to a lot of people earning promotions they otherwise wouldn't have dreamed of and excelling in those new roles. Prior to the first wave of layoffs in 2023, a large number of managers and directors were internally promoted. These managers and directors reinforced a positive and inclusive culture while driving Tandem to a decade-high share price. The employees were all very friendly and welcoming, which contributed to an amazing working environment. Despite the salaries being closer to the median, the equity compensation was phenomenal.

Cons

New leadership hired in FY '21-'22 were brought in to help the company grow to a larger scale. Tandem is a medical device company, but this new leadership cohort primarily ran the department like a software company. They couldn't even do that right, and instead of accountability, they laid off hardworking (including longtime) employees in multiple waves. Rather than focusing on what made us successful, leadership caved to investor pressure, and that in turn worsened our company performance. They transformed Tandem from a patient-first company to an investor-first company and we all paid the price. Equity (in the form of stock) is no longer offered to employees.

Explore other reviews about Tandem Diabetes

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote Great people Fair payment

Cons

Career path growth is limited

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

When I started at Tandem in 2023 honestly it was a fine job. I didn't like my role specifically as I started on the phones and hoped to move up quickly. It started with supportive supervisors in our department and my supervisor did care about my growth.

Cons

While they claim to like to promote from within, they hardly ever actually do. You get stuck in your current position and unable to move up or even to another department. Once a competitor opened their doors, it got even worse. When Sequel MedTech launched, they got a lottttt of our good people and a lot of people started leaving. It ended up that one of the managers, and the three positions above him left (not all went to sequel but they all left about a month after eachother) so that left customer support basically bare bones. It just continuously got worse and I had to get out of there. SOO glad to not be dealing with the hierarchy and having to deal with patients making real complaints and recs, escalating that to management and getting no where. The only reason it's two stars and not one is because I know most call centers only pay like $12-14/ hr and I was making around $21 but truly the pay did not offset the headache of every day work there.

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