Pros
Remote working options were a plus especially after 2020. Great team relationships and collaboration for the workers on the ground.
Cons
Terrible strategic visioning last few years especially for the one product with the most users. Tech debt caused as a result of not wanting to further innovate causing a deep hole proving difficult to get out of. Unrealistic timelines without the resources to support it. If one issue occurred prior to the next launch the whole ship would go down because the company was inadequately supported to handle problems. Upper management would make it seem like this wasn’t their problem to solve, either. Terrible employee managers and LOTS of reorganizing on the product side leading to decreased morale and just lost positivity for a product many truly believed in. Unsupportive managers when personal issues would arise leading to even further decreased morale. Being asked if you’re expecting to take more time off work outside of bereavement after a death in the family is inhumane. Workers are not robots. And finally, hiring people from Amazon and other tech companies is not a great way to drive innovation at a medical device company helping people with diabetes. This isn’t selling products with next day shipping. It’s slightly more complicated than that, and tech experts are not the right fight in this world because this world isn’t just software development. There are real people using the product with a lifelong disease.