Good benefits and leadership experience, but staffing can make the job difficult - Service & Engagement Team Leader Target Employee Review

3.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Target offers strong benefits for retail, including education assistance, employee discounts, and solid benefit options for full-time employees. As a Service & Engagement Team Leader, I gained valuable experience leading a large team, coaching employees, managing daily operations, solving guest issues, and working in a fast-paced environment. There are also opportunities to develop leadership skills and move into different areas of the business.

Cons

Staffing and workload can be challenging, especially during busy periods or later in the day when fewer team members are available. Leaders are often expected to balance guest service, operational goals, team development, attendance, breaks, and other responsibilities at the same time. Expectations can remain high even when staffing or available resources make those goals difficult to achieve. Work-life balance can also vary depending on scheduling and business needs.

Explore other reviews about Target

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

If you are looking for a job that you’ll be a part of a fun team environment, have the ability to learn all about customer “guest” service, retail operations and sales, as well as merchandising even at entry level great opportunity. for such a large corporation I have been pleasantly surprised by how tight knit teams are. applying was okay, there were multiple steps (videos, assessments) but overall not too bad)., phone call and then video questions before hiring.

Cons

Pay isn’t great, but for the market it’s fair. Moving up involves a much larger increase in responsibilities and workload relative to the pay increase.

5.0
Jan 31, 2019
Recommend
CEO approval
Business Outlook

Pros

- Management - Pay - Benefits - Personal development - Vacation time - Culture

Cons

Long hours but worthwhile work.

263
See reviews by: Helpful|Rating|Date|All