5.0
Mar 18, 2019
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
The managers have always been nice and accommodating especially when i was doing poorly during my first few months Service desk is great because it doesn't get boring. You do different tasks that help out the guests. Depending on how many people are scheduled, you get plenty chances to talk and socialize with your fellow team members
Cons
Service desk is definitely one of the places that involves handling angry guests the most. Being calm and patience is required.