Tax Season - Customer Service Representative (CSR) TaxSlayer Employee Review

5.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly employees that train you make you feel comfortable

Cons

Shifts days vary for each week.

Explore other reviews about TaxSlayer

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked in my home office, good pay, opportunity to be placed on permanently if desired and selected. The supervisors were very supportive!

Cons

Some customers would place blame on agent for their tax mistakes (TaxSlayer is a self-prep software) and would yell over the phone, creating unnecessary stress.

3.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice people, Equipment provided, remote

Cons

Inconsistent schedule, AI bots, no benefits (Seasonal of course)

See reviews by: Helpful|Rating|Date|All