Big company sometimes forgets the smaller locations - Customer Service Representative (CSR) Taylor Corporation Employee Review

3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great training and software program

Cons

Difficult to advance and only annual reviews

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Taylor Corporation Response
10mo
Thank you for the review and recommendation, and most importantly for your contributions over the past few years. We're so glad to hear you’ve found value in our training programs and software tools—these are key areas we invest in to support our teams. Your comment about smaller locations feeling overlooked is important. We’re committed to ensuring every team, regardless of size or location, feels heard and supported. We also appreciate your feedback regarding advancement opportunities and reviews. Career growth and regular feedback are key to a rewarding work experience and our business success. In addition to annual reviews, we encourage and promote regular check-ins and manager discussions, including a new simple way to track progress and development goals. Reach out to your manager or HR for more details. Thanks again for your input—it helps us improve.

Explore other reviews about Taylor Corporation

5.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

> Fantastic work environment > Excellent leadership > Will work with your schedule

Cons

> Honestly, don't really have any.

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Taylor Corporation Response
6mo
Thank you for your kind words! We’re thrilled to hear you enjoy the work environment and leadership during your internship. Supporting flexibility and growth is important to us, and we appreciate your feedback. Best wishes for your future success!
1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There aren't any I can think of

Cons

Working at Taylor Corporation was one of the more frustrating experiences I’ve had. Very poor management that lacks communication. I witnessed favoritism being shown outwardly that contributed to a weak workplace culture. Leadership is disconnected. My concerns were ignored. They have a high turnover and I feel its due to lack of structure and inconsistency when it comes to management decisions. Managers frequently changed policies and expectations to the point it felt unrealistic. I felt undervalued, underpaid, with limited opportunities for career growth. I experienced leadership speaking negatively about employees which lowered morale.

4
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Taylor Corporation Response
1mo
Thank you for sharing your experience and for the time you spent with us. We’re sorry to hear your feedback and that you did not have a positive experience. Creating a respectful, supportive workplace is important to us, and your feedback helps us better understand where we need to improve. We remain focused on fostering an environment where employees feel heard, valued, and supported in their development. We appreciate your honesty and wish you the best.
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