Great place to work, if you like this type of work - Customer Service Representative, Call Center TeamHealth Employee Review

4.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Senior Representatives and Supervisors have all been very supportive and kind, as well as the help desk, which you will need to utilize early and often. Benefits are pretty nice for this entry level position.

Cons

Callers can be combative due to the nature of medical

Explore other reviews about TeamHealth

5.0
Jun 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’ve had a very positive experience working at TeamHealth. The organization truly prioritizes both its patients and its employees, which creates a strong sense of purpose in the work we do every day. One of the standout aspects is the collaborative and supportive culture. Leadership is approachable, communicative, and invested in helping teams succeed. There’s a genuine focus on continuous improvement, and employees are encouraged to share ideas and be part of driving change. TeamHealth also offers strong opportunities for growth and development. Whether it’s through formal programs or on-the-job learning, there’s a clear commitment to helping employees advance their careers. The company does a great job recognizing contributions and fostering a sense of belonging across teams. Pros: Supportive and engaged leadership Collaborative, team-oriented culture Opportunities for career growth and development Meaningful work that impacts patient care

Cons

Like many growing organizations, processes can evolve quickly, which requires adaptability

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

WFH and work life balance, occasional slow moments that help with the huge workload

Cons

Not a livable wage, preaches about their amazing profits but won’t raise the pay, upper mgmt constantly adds more work to the load and makes the day to day almost impossible to complete. Extra projects are a constant. Can’t get the systems to work together. Doesn’t do any primary source verification, any background check or drug screen for clinicians. We don’t know who we’re hiring. Nor do we care as long as we’re making money,

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