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Technifax Office Solutions

Is this your company?

STAY AWAY- DO NOT WORK HERE- Save yourself!!! - Sales Technifax Office Solutions Employee Review

1.0
Jan 22, 2019
Recommend
CEO approval
Business Outlook

Pros

I honestly can’t think of any... maybe the 5 people that are actually nice and normal that work there. Other wise, not much good comes from here.

Cons

Where do I even start? I’ll start with management. Management is AWFUL and lies to you from the get-go. Promising big salaries and benefits. What a joke! Sure, there is the definite possibility that good money can be made, but it is not the norm. Plus, most people don’t stick around long enough to reap the reward of cold calling because the turn over rate is so high and people get out of there faster than a deal can close. One time we had a trainer come and he asked who had been there longer than 1 year and maybe 5 out of 30 people raised their hand. So pathetic. Even customers get frustrated by this because they have a new sales rep every 6 months. I also did not feel comfortable selling service to customers when the service is awful. I would go over the portfolio that talks a big game of service promises and 90% of the time, the customer would come back to me later after the sale, yelling at me for lying to them about having good service when in reality, their service was not living up to anywhere near the promises. This is the main reason I wanted out of there. No integrity. There seems to be lots of other sketchy stuff going on at this place too, but that’s another conversation for another time. Employees are extremely micro-managed here. Honestly felt like I had to ask for a hall pass to use the bathroom. The benefits suck- very little PTO and expensive health insurance that does not cover much at all. You can’t even access your 401K until you’ve been there a year. Funny how they do that because they know that no one lasts a year. Oh! And did I mention they try to screw you out of your hard earned commission? Yeah. Better keep an eye on those pay stubs and track everything. Oh! Did I also mention that they will randomly decide to make you stay late after work (think like detention- see, very High school) if your sales aren’t as high as they’d like. But what if you have a family? They don’t care! At Technifax, copiers are your #1 priority in life. Nothing can even come close. Grandma died and you need to take off? They don’t care. You better show up to work. Your mom just got diagnosed with cancer and you need to go see her? They still don’t care? Your son has his graduation at the same time as the company BBQ? You better be at that BBQ. See my point? I’ve never had so much anxiety and health issues from a job before. This place is an emotional and physical hazard. I could honestly go on and on for days about the poor excuse of a company this is and don’t even get me started on the President-Michael Moon. He’s a disrespectful, arrogant human who does not know how to run a company. If you’ve seen the movie Horrible Bosses- it’s like if Kevin Spacey’s character was racist as well, it could have been written after him. Everyone is always so tense in the office because it’s like walking on egg shells when he is around. The company also states it is a smoke-free environment but probably 50% of the people that work here smoke. Seriously, unless you like having anxiety and depression, having the life sucked out of your soul, being around people who bring you down and treat you like crap, and having customers yell at you all day for the company screwing them over, then stay away. Oh also, the funny thing is the reviews on here that are “good” sound way too over the top fake. If you’ve ever worked there for a day, you know it’s nothing like what the good reviews state. Seems a little fishy and staged if you ask me. Don’t say I didn’t warn you. I’m so glad I got out of there. My life feels much healthier and balanced since leaving.

Explore other reviews about Technifax Office Solutions

5.0
Jun 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people I work with is at the top of the list of Pros. From Admin's responsiveness and willingness to bend over backwards to get things done to thr Service Tech's excellent customer service and truly helping the customer on every call for now and potential future issues. Our customers praise the superior service they receive from the technicians. I enjoy the camaraderie and upbeat culture. It's great working with people focused on doing their part to contribute to the bigger picture and willingness to help each other. There is collaboration and a tight knit atmosphere. Some of the best working relationships I have ever had. Good people working good together. Just the right mix of autonomy and mentoring. We offer the best brands in the industry when it comes to our MFP's, along with the other services we provide -document solutions, VOIP Phone systems, Software solutions, Digital White Boards, Wide Format, etc., basically, everything a company needs in Today's office environment. It is nice to be able help companies and create customized solutions in so many different, but related, areas. Lots of opportunities to find, and lots of opportunity to make money when you do. Good work is noticed and praised. The Comp Plan, salary and bonuses, and the promotions also reward that good work. Quarterly trips are awesome. The company events are top notch. 401k with match is very nice! And there is the ping pong tournaments and the peanut M&M's in the break room. Great place to start a sales career. There is a lot to learn, but the managers, my team and my co-workers were there to help every step of the way. Lots of training and support is available. My manager stayed late to help me whenever I needed it. The managers really do support you to become successful. In sales, you can't expect to just show up and make money, but when you find a place that has uncapped earning potential and provides the tools to be successful, you take that challenge and make it happen. I enjoy knowing that I can get out what I put in. Thank you for this opportunity. Truly, I wish I had starting working here sooner.

Cons

Technifax is a great company and no company is perfect, but when something arises or improvements can be made, action is taken and you know your opinion counts when you see the results being carried out. At the top of my Cons list, as in most sales organizations, is the people who come and go, that didn't put in the effort or work it takes to be successful and just expected to just show up and make lots of money, and then, blame others for their short comings or lack of results when they clearly see other people working, helping and having success. Sales is one of the most rewarding, satisfying, difficult, fun careers you can choose and provides a great lifestyle!

2
5.0
Sep 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Ping pong, friendly faces, free coffee

Cons

Nothing is perfect - I have nothing specific to provide.

1
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