Pros
Very nice team members. I can always count on them to help if I have any questions.
Cons
Management is a mess. No structure or direct chain of command process to follow. There is no true “HR” department/leader presence in the office when we come into town for meetings or on a regular basis from what we have observed. This team of three all work remote even the manager which lives 20 min from the office. They are not involved with the team nor in sync with employees that truly live in other cities and work remote. Managers/Leaders just do whatever they want. There is no follow through to communicate changes or new processes to the account team as a whole it’s communicated to some at some time and the rest as one off’s or when a situation arises.