over worked - Dental Hygienist Tend Employee Review

1.0
Mar 18, 2022
Recommend
CEO approval
Business Outlook

Pros

high tech/innovative/beautiful offices/lots of available shifts

Cons

similar to a medicaid office, they overbook, side book patients. Hygienist have minimal support from Dental assistants. Poor schedule either to early 6:30 am -2:30 or 12:30-8:30 really 8:45pm after charts and cleaning your room, atleast once a week you must close then open, saturday the schedule is 7:30am-4:30pm. 30 minute break if your lucky.

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Tend Response
4y
We appreciate your feedback! We are glad to hear that you loved our technology, studios and shift availability. We are sorry to hear that you experienced any level of dissatisfaction in your role. We are very transparent about the schedule throughout our interview process. Candidates have an understanding of how important the member experience is to our team, and offering more convenient appointment times is one way we serve our members to achieve our goal to do dental differently. We also value our employee experiences, and we know how important it is for us to consistently listen and continue improve. If you’re interested in continuing the conversation, please reach out to us directly at at people@hellotend.com, or via AllVoices, our anonymous internal hotline.

Explore other reviews about Tend

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun environment!! I love my team and patient base. Great marketing and support system.

Cons

Being in the dental field for a while now I had not found a dental family where I felt heard and Tend offers that. No complaints on my end!

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Tend Response
1w
Thank you so much for this! We love hearing that you've found your dental family at tend — that sense of belonging is something we work hard to create in every studio. Your feedback on team activities is noted, and we're always looking for more ways to bring teams together. So glad to have you with us!
1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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