More pros than cons - Dental Hygienist Tend Employee Review

4.0
Sep 2, 2023
Recommend
CEO approval
Business Outlook

Pros

- new equipment - clean studios - provide and launder scrubs

Cons

- all parking costs are not covered - no part time benefits - slow to replaced needed equipment due to cost - can look at metrics more than member experience at times

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate your time and effort tending to our members and growing your professional and clinical acumen at Tend. We do strive to have a safe and high-quality working environment with top-notch technology, clean studios, and great perks like laundered scrubs, so thank you for pointing those pros out. We offer a very competitive total rewards program to all full-time and part-time team members. We started offering part-time healthcare & financial benefits in May 2023, plus we have always offered paid sick time off and 401k employer match to our part-time team members. Parking paid by Tend is a benefit in certain markets given our locations and commuting demographics. We appreciate your feedback on equipment, and we do strive to have safe & effective equipment at all times for our teams. We empower our studio leadership - Studio Managers and Lead Dental Assistants, Hygienists, and Dentists to order & inventory for their studios. Member experience is a high priority metric, and so is our team member engagement & satisfaction, high-quality clinical care, and team member development. Thank you for your feedback again, and please let us know if you would like to continue this discussion with Tend Dental, email us at people@hellotend.com.

Explore other reviews about Tend

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of growth opportunities, pay, flexibility

Cons

I’d love to see us use even more technology

1.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

There are none. It's all fake.

Cons

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
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Tend Response
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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