CSR - Customer Service Representative (CSR) Terminix Employee Review

1.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Paid Weekly only pro of the job

Cons

There is NO work life balance. NO holidays off. No support from leadership. High stress customers 24/7. Lack of accountability from branch managers and technicians. Billing, admin, and retention department prefer to shift blame and refuse to do their part in solving the customer issues.

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Terminix Response
8mo
Thank you for sharing your experience. We are sorry to hear that your time with us did not meet your expectations, particularly regarding the demands of the role and the support provided by leadership. We recognize the challenges, and we take all feedback regarding work-life balance, management accountability, and internal support structures seriously. We are committed to providing a supportive environment where our colleagues feel valued, and we hope you'll consider reaching out to myhr@terminix.com to discuss your feedback in more detail.

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job enjoyed working with the branch, the sales team and the technicians

Cons

Once bought by rent a kill it became a very hard company to work for

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