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Texas Mutual Insurance Company

Engaged Employer

Strong company with a desire and ability to do the "right thing" for its customers. - Supervisor Texas Mutual Insurance Company Employee Review

5.0
Jul 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Texas Mutual has been the leading workers' compensation carrier in the State of Texas for many years. The company management is concerned, from the top down, with making choices that will enable us to offer the best services to our customers and ensure strong financial results at the same time. The company's history of paying dividends to policyholders, a good agency compensation plan and competitive employee salaries, benefits and bonuses are all reflective of the company's outstanding results and desire to attract and retain good, long-term customers and employees. The work environment is positive and encouraging, even with a sometimes full workload. Automation and system updates on the horizon will position the company to be even more competitive and efficient in the future. The future looks great for Texas Mutual and I am thankful to be here! Company management seems concerned with a good work/home life balance. We have seen an increase in community outreach opportunities lately, as well as "social" events within the office to get to know coworkers in other departments better. These are welcome shifts in the culture of the company! I started at an entry level, and through the years my hard work, high integrity and service attitude have been recognized. The company does acknowledge and reward employees doing the right things.

Cons

Texas Mutual is doing a great job with hiring and development of new employees, and engaging them early in their development process. The company is interested in identifying high-potential employees, but a more structured development infrastructure would be beneficial for more "seasoned" employees, especially those with leadership potential and the ability to mentor newer employees or move into management roles. Honestly, though, I have not had many negative experiences while working at Texas Mutual.

Explore other reviews about Texas Mutual Insurance Company

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent Company to work for. Always strives to do the right thing.

Cons

No negative opinions for working here.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission and resources can be counted as pros as compared to other carriers, benefits are decent

Cons

Supervisor and Senior management additions and changes have been a nightmare. Abrupt changes to content and standards have been implemented with no guidance or direction. Already unmanageable workloads have doubled because directives are unclear, inefficient and not thought out, not from any realistic perspective from people completing the work. Staff is struggling to adapt to changes but supervisors and management insist “ we figure it out” burning valuable time guessing and results being rejected. Excessive meetings are help and promise to reduce workloads and provide clarification but things continue to deteriorate. Existing staff is required to attend extensive leadership training he but when positions open, outside candidates are hired WITH NO EXPERIENCE in lieu of current dedicated employees. Staff struggled to understand the roles of management as they don’t provide guidance or support and often have no recent work g knowledge of the current job, it’s demands and it’s process.

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