employer cover photo
employer logo
employer logo

Texas Mutual Insurance Company

Engaged Employer

Great place to work - Information Specialist II Texas Mutual Insurance Company Employee Review

5.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Overall great place to work. Great benefits. Decent pay. Great culture and coworkers.

Cons

Structured schedule. Assigned breaks and lunches.

avatar
Texas Mutual Insurance Company Response
1y
Thank you for sharing your positive experience as an Information Specialist II at Texas Mutual. We're delighted that you consider us a great place to work after more than two years with us. It's wonderful to hear that you appreciate our benefits package, competitive compensation, and most importantly, our positive culture and your coworkers. We strive to create an environment where our team members feel valued and supported. We acknowledge your feedback regarding the structured schedule. While we understand this may present challenges for some employee. This system helps us ensure consistent coverage and service for our customers. Thank you for being an important part of our Austin team. We're committed to maintaining the positive aspects you've highlighted and appreciate your contribution to our success!

Explore other reviews about Texas Mutual Insurance Company

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent Company to work for. Always strives to do the right thing.

Cons

No negative opinions for working here.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission and resources can be counted as pros as compared to other carriers, benefits are decent

Cons

Supervisor and Senior management additions and changes have been a nightmare. Abrupt changes to content and standards have been implemented with no guidance or direction. Already unmanageable workloads have doubled because directives are unclear, inefficient and not thought out, not from any realistic perspective from people completing the work. Staff is struggling to adapt to changes but supervisors and management insist “ we figure it out” burning valuable time guessing and results being rejected. Excessive meetings are help and promise to reduce workloads and provide clarification but things continue to deteriorate. Existing staff is required to attend extensive leadership training he but when positions open, outside candidates are hired WITH NO EXPERIENCE in lieu of current dedicated employees. Staff struggled to understand the roles of management as they don’t provide guidance or support and often have no recent work g knowledge of the current job, it’s demands and it’s process.

1
See reviews by: Helpful|Rating|Date|All