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The Cheesecake Factory

Engaged Employer

For hospitality, it doesn't get any better - Anonymous employee The Cheesecake Factory Employee Review

4.0
Feb 2, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Apart from selling some of the finest restaurant food in the country, the online scheduling, electronic POSitouch system, and a well-organized system are some of the things that make working at the Cheesecake Factory fun. Everything is usually neat and tidy, and you know where to find what you need. The clientele is mostly generous for good service and thankful for a great meal.

Cons

Some managers can critique your mistakes too much. Workplace favoritism is sometimes grotesquely evident. The uniforms must always be white. They can be expensive to replace.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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