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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory Server/Waiter reviews

4.0

70% would recommend to a friend

(701 total reviews)
avatar

David Overton

81% approve of CEO

62% positive business outlook

Server/Waiter employees have rated The Cheesecake Factory with 4.0 out of 5 stars, based on 701 company reviews on Glassdoor. This indicates that most Server/Waiter professionals have a good working experience there. The Cheesecake Factory is rated in line with the average (within 1 standard deviation) by Server/Waiter professionals compared to other employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

701 reviews
5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

Viewing 1 - 3 of 701 Reviews

Glassdoor has 6,515 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.