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The Cheesecake Factory

Engaged Employer

Avoid working here if you can... - Server The Cheesecake Factory Employee Review

2.0
Sep 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, they are great about requests and hot schedules makes it easy to pick up shifts, and there are always people that don't want to work. Friendly staff

Cons

Keeping the uniform white gets expensive and time consuming Favoritism- enough said Long shifts... we're talking over 10 hour shifts on the weekends without a break (YES, it's illegal and it is standard practice, I promise the money most of the times is not worth it) This company DOES NOT CARE ABOUT YOU. They recently changed their seating to policy to 'preferred seating 1st' meaning the booths get sat first, so if you have a section that is all table (by the way sections are never bigger than 4 tables) your only hope of getting sat is if every booth is full, also the bar seating has been taking out of the rotation all together. A few people will make all the money the rest will be stuck with a few tables all night. You will have a food run shift and/or a stand by shift every week, meaning you will have a shift you may or may not be used on and/or a shift where you are just running food and making very little every week. At my location the clientele were not likely to tip, so if you were not able to add grat for a party you would get 10% if you were lucky and very good, which is problematic when you are tipping out 4% of sales every night.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay to works worked ratio

Cons

have to work all holidays best time to make money is night shifts so really limits social time with friends and family

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