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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      It all evens out as a server. - Server The Cheesecake Factory Employee Review

      4.0
      Jan 10, 2013
      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      When this establishment is busy, you can do extremely well; but when it is not, obviously it shifts in the other direction. The guests go both ways as well, but more often than not, you have great people dining here.

      Cons

      You don't get free food. You aren't provided breaks. And, depending on management, you can be stuck in a shift and unable to go home when it's not busy.

      Explore other reviews about The Cheesecake Factory

      5.0
      Jun 25, 2026
      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

      Cons

      Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

      2.0
      Jul 2, 2026
      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co-worker. They are fun and cheerful.

      Cons

      One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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