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The Cheesecake Factory

Engaged Employer

Fast Paced, Always busy - Anonymous employee The Cheesecake Factory Employee Review

4.0
Jan 24, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

it;s always busy they have great product, and the environment is fun and friendly

Cons

most guests dont realize we make 2.13$ an hour, so at times its frustrating because tip out is based off of sales not tips and its a higher percentage than any other company ive worked for. if a guest walkes out on their bill, or only pay partial, its an automatice 3 day suspension no questions asked,,, it doesnt matter what happened the server is at fault

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good co-worker. They are fun and cheerful.

Cons

One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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