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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      Overworked - Server The Cheesecake Factory Employee Review

      3.0
      Feb 8, 2013
      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      They offer healthcare, and the people I worked with were (mostly) awesome. And, of course, food reviews where you try different foods are fun. Supposedly lots of opportunities to move up in the company.

      Cons

      My locations was VERY understaffed, so we were worked very hard at times with little sympathy for management. The tips are sometimes good, but you do get a lot of kids and others who will tip you crap. If you don't like a corporate environment, this isn't for you (lots of cutesy sayings, new menu rollout meeting, etc.)

      Explore other reviews about The Cheesecake Factory

      5.0
      Jun 25, 2026
      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

      Cons

      Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

      2.0
      Jul 2, 2026
      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co-worker. They are fun and cheerful.

      Cons

      One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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