Oof - Dessert Finisher/Barista The Cheesecake Factory Employee Review

First off I wish I could rate work life balance as less than a one star. This job is WAY more stressful then it needs to be. There are consistently long hours. You could be scheduled until 11 or 12 and stay until 4 in the morning cleaning up after a long and messy shift. You will not be paid overtime unless you hit over 40 hours a week or 12 hours in one shift. No holiday pay except 2 days a year (thanskgiving, Christmas Eve). Servers will constantly pester you (since guests unfairly pester them. Respect-i love some of you servers, you deserve better) to have their orders done sooner, in the middle of a three to five hour long ticket rush. Three to five hours in which you will not leave the bakery. I seriosusly hear the ticket machine in my nightmares. You will never have breaks (they say you can do a fifteen minute paid break, but the amount of work disuades it, and managers will push you to get back to work). You can work 12 hour shifts with no break. And people consistently try to drop their shifts in the bakery or call out, forcing you to always cover for them because everyone hates the stress and amount of work for such terribly low pay. They will train you for a new position only for the papers to magically dissapears and you won't get a raise (happened to 6 of my former coworkers, a couple which quit immediately after). You are always expected to do twice the amount of work expected, just because they don't want to pay another person to be there, or they can't find someone willing to be there. We started off in training with 4 to 6 people on a night, after 5 months of working there, it was down to 2 or occasionally 1. Management constantly telling you a different way to do things, no cohesive managing. Also the food promotions with door dash or 1$ cakes are sometimes awful as extra stress on the team, since you only get more tickets and nothing positive in return.