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The Cheesecake Factory

Engaged Employer

Sexual harassment. Complete disrespect. - Server The Cheesecake Factory Employee Review

1.0
Jan 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Some of my coworkers were the most care free, fun, helpful people. They made you excited to come to work.

Cons

I had been told the clientele had gone downhill. The most you can look forward to ever making is on New Years Eve, in which 400-600 (VERY RARE, ONE TIME OCCURRENCE I WAS TOLD) can happen. HA! No way! I'm sorry, making on average 100-200 dollars a night or more commonly on a double, being the most you make? NO ONE can live off that. I know tipping is not up to the company, but if the workers are being treated so poorly, do something. Just because a server has been there for however many years, does NOT give you the right to micro manage, or butt into a conversation or problem that does not concern you. (I had been dealing with hard financial problems, and this server had the audacity to step in my way and disrespect me horribly, telling me how to give out more money to my coworkers, (on the night I nearly did everything on my own, all while I was fighting from becoming homeless, which I in turn did.) You are NOT a manager. So dont act like you are. Managers need to discipline or call out workers who try to talk down to others or act like they have authority over them. Tipshare is RIDICULOUS! I at times would have to tip out a total of 40-60 dollars, making me walk with 30-50.... even on doubles because of how cheap, disrespectful and selfish this location has become! I'm sorry but if you are relying on tips, become a server. It is NOT our responsibility to make sure we give you a certain percentage a night, especially when at times we are the ones still bussing our tables (Happens so much) , run all our food (very rare) or waiting on drinks while you flirt or do whatever with guests (rare but does happen) To demand I give MORE of MY guests tipped money because you chose a less common tipped position, is NOT the servers responsibility. Instead the company should simply pay the buses and bartenders and food runners more. On the topic of sexual harassment. I got pretty much attacked in the store, and management, pretty much refused to take action. I then noticed how the attitude shifted against me, treating me terribly and docking my hours. (Honestly dont know why I didn't go to court at this time.) Then it happened AGAIN, this time by a MANAGER! At that point I was fed up. If I had complained again, how much worse would they have treated me? This place is a nightmare, and a disrespectful joke.

Explore other reviews about The Cheesecake Factory

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

5.0
Apr 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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