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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      10- 15 hours a week. One being breaker shift with no tips. Losing benefits. - Server The Cheesecake Factory Employee Review

      3.0
      Apr 8, 2025
      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always a fight for hours and loss of benefit. Use to be good. People are friendly. Benefits when you get them are good benefit/

      Cons

      No 401k. Always overstaffed. Often down to 1 or 2 shifts. Having to work breaker shifts with no extra benefits or tips. Seems like it profits the business, but really is unfair to not offer maybe 2 extra dollars in pay or a green ticket. Takes up time and no one wants to serve without tips.

      Explore other reviews about The Cheesecake Factory

      5.0
      Jun 25, 2026
      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

      Cons

      Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

      2.0
      Jul 2, 2026
      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co-worker. They are fun and cheerful.

      Cons

      One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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