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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      Great Staff and Management - Server/Waiter The Cheesecake Factory Employee Review

      5.0
      Jun 16, 2025
      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent staff, they are very friendly here and always willing to help. Management are very patient and want the best for you.

      Cons

      Shift structure could be better.

      Explore other reviews about The Cheesecake Factory

      5.0
      Jun 25, 2026
      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

      Cons

      Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

      2.0
      Jul 2, 2026
      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good co-worker. They are fun and cheerful.

      Cons

      One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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