Customer Service Desk Manager - Customer Service Manager The Cigna Group Employee Review

1.0
Dec 25, 2016
Recommend
CEO approval
Business Outlook

Pros

Company is stable and employees a lot of people that care about the company.

Cons

Upper management does not care about their employees. Pay levels are very low for the front line employees.

Explore other reviews about The Cigna Group

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to have a solid WLB

Cons

Low upside in this industry compared to other sales roles

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The Cigna Group Response
1d
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, very understanding and kind management

Cons

Very complicated position, things outside of your control aren't taken into consideration when determining metrics so you're negatively impacted and it's really unfair. Equipment issues aren't taken seriously.

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