Horrible, poor management, high stress - Customer Service Representative The Cigna Group Employee Review

Users say... "Great benefits and offers a lot of VTO for days where you need extra time!" "Pay is good but you have to leave and return to get your market value if you've been with them many years" "A company that truly understands an employee with a good work/life balance is a happy productive employee." "Flexible schedules and work from home positions are also available depending on the position." "Have worked with some really great people and made some strong relationships over a long tenure." 

Users say... "Poor management and that’s the truth" "No training and coaching." "bad managers are not removed" "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." "Lack of communication Annual layoffs No real advice on how to improve"