C / D Rating - Needs Improvement - Operations Advisor The Cigna Group Employee Review

2.0
Jul 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Company offers flexibility and working remotely.

Cons

- TOOLS/SOFTWARE: There are simply way too many tools/software programs. Instead of fixing and improving what they have, they will create band-aid fix new tools/software programs. So instead of having to use one tool for say one task, you are stuck using 2, 3, 4, etc. - JOB GROWTH/PAY: It is extremely hard to move up in the organization as there is a lot of concentration in the mid-range of roles. When moving up or laterally between roles it is hard to get a competitive bump up in pay. If you start off low in the company, it is hard to grow your salary as you get the "HR can only give "X%". You may be much more qualified for a position then an outside candidate, but they will start off at more then you if they were hired in. You are better off leaving and coming back if you want better pay in that case. There are a lot of empty promises regarding pay, they will tell you all day long that you are a star employee and you are vital to the organization, yet they will not pay a competitive salary or give rewarding bumps in pay. - BENEFITS: Health insurance for employees is not the best, considering you work for an insurance company you would assume you would be given a better - UPPER MANAGEMENT/CHANGES: Upper management will spearhead and push for changes, however do not understand the complications behind such changes and the tools and resources needed. They simply want it down, even though getting it down is near impossible without the right tools/resources. Poor planning.

Explore other reviews about The Cigna Group

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to have a solid WLB

Cons

Low upside in this industry compared to other sales roles

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Cons

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

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The Cigna Group Response
1w
Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.
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