I don't like it here - Pharmacy Coverage Review Associate The Cigna Group Employee Review

2.0
Jul 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefit package for individuals and families and a liberal time off and sick leave policy. Health premium for family with a $1500 deductible and $3000 out-of-pocket max is only about $200 monthly, get about 120 hours off each year.

Cons

A constant struggle to be seen in a sea of 200+ other people in your department. Feeling unheard when speaking to any member of supervisory staff. Frequently needing to apologize to providers for mistakes and inaction of your peers. Pay increases do not keep up with inflation. Frequent introduction of new software tools that perform worse with every release. Being required to toe company line on policies that are transparently anti-consumer and processes that are designed to frustrate providers to the point of complacency.

Explore other reviews about The Cigna Group

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity to have a solid WLB

Cons

Low upside in this industry compared to other sales roles

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I was based at Cigna’s Bloomfield headquarters and thoroughly enjoyed my time there. I had the opportunity to work alongside exceptionally smart, action-oriented colleagues and business partners who were knowledgeable, responsive, and dependable. People knew their subject matter, provided direct answers, and consistently followed through on their commitments. The organization was highly professional, well-managed, and organized. The Wilde Building had a positive, forward-thinking energy that made it an enjoyable place to work. The cafeteria offered excellent food options, and the views overlooking Gillette Ridge Golf Club were a nice bonus. 30% annual bonus was greatly appreciated. Finally, I personally believed in the leadership of the CEO and the entire ELT.

Cons

During my two years with the company, I reported to three different managers, which created instability. One manager, in particular, created significant challenges for both the broader team and me. Multiple team members raised concerns with Human Resources, but no action was taken. The company also regularly conducts smaller-scale workforce reductions and position eliminations. These actions can occur across various departments and at different times, which creates uncertainty among employees. Because these reductions are small, they don't trigger a WARN Act or receive media attention. As a result, employees feel a heightened sense of job insecurity regarding future organizational changes.

avatar
The Cigna Group Response
1w
Thank you for sharing your thoughts with us. We truly value your input and appreciate you taking the time to share your experience with The Cigna Group.
See reviews by: Helpful|Rating|Date|All